Category: Client Retention

Announcement For Small Business Owners

$5,000 Grants for Small Business Owners

The Harvard Consult Group, in conjunction with LPW, an international Business Coaching platform and Small Business Breakthroughs Magazine is offering 100 grants up to $5,000 for small businesses to provide training, resources and support. These grants help small business owners obtain specific strategies they can use to quickly recover revenues lost during the Coronavirus shutdown.

Eligibility:
1. 2019 revenues between $50,000 up to $10 million
2. Experiencing a decline of at least 5% in monthly revenue

Requirements: Email the associate contributor James A Jones at jjones@harvardconsultgroup.com and include your contact information including your phone number, email address, and website URL.

There are no fees required to apply for this grant and no repayment is required.

About Small Business Breakthroughs magazine

Small Business Breakthroughs magazine can be found on the web at https://smallbusinessbreakthroughsmag.com/. It is dedicated to the success of business owners and offers state-of-the-art training and resources. It regularly features articles about business icons such as Dan Kennedy, Gary Vee, Seth Godin, Les Brown, Mark Cuban, and many more.
Please contact James A Jones at email jjones@harvardconsultgroup.com

Value: $5,000

Access to Online E-Learning Center – Free One Year Membership

*Kickstart Your Results –Customized Road map, Generate Revenue Now

*52 Week Video Series – equal to a Virtual online MBA

*Business Building Strategies – Lead Generation, Lead Conversion, More Transactions, Higher Price, Higher Profits

*Free Book – 45 Minute Breakthroughs – Double Your Profits and Triple Your Sales

Ready to get Started fill contact us at  GRANT APPLICATION!

If you don’t need the help, share with Business Owner who does, lets pay it forward!

Educate Your Customers

Educate them about what, you may be thinking. Well, consider this, many businesses focus solely on attracting new customers, but you NEED to spend a good chunk of your time retaining current and former customers. These are people you already know to be a good sales potential…they’ve already bought from you!

Take the time to market and sell new products to your old customers and less time trying to sell old products to new customers and you will see a drastic change in your sales, customer quality and branding position.

Here are a couple of key elements to use to retain your current customers:

  1. Stay in contact: This means by phone, email, e-newsletter, in person-by pigeon if you have too!
  2. Post-Purchase Assurance: This means you need to follow up with customers. Your customers need to feel like they are being supported for their purchase and with the item they purchased. How many times have you purchased a product, then felt completely abandoned? Something as simple as a Thank You note with your contact or customer service information can go along way in retaining a great customer.
  3. Deals & Guarantees: Always offer your current customers the best deals and guarantees you have. Show them you appreciate their business or even come up with a club specifically to reward loyal customers. You can also do this with a preferred pricing option.
  4. Integrity: Using good business practices and simply upholding integrity, dignity and honesty go along way with customers. Let’s face it, there’s a lot of swindling and crap out there and the safer and more confident you make your customers feel, the more they will trust you and that makes for an amazingly supportive and loyal customer.

There are three cornerstone ideas to a successful business:

  • Quality product/service
  • Offering useful products/services that solve a problem for or enhance the life of a customer
  • Offer subjects your customers find interesting

Use this approach of educating your customers and offering them real information and insight and you will be rewarded with loyalty and success.

Stop wasting all your time on new prospects while your current customers fall by the wayside!

As Jay Abraham says, “Your best prospects are your existing customers. If you’ve been putting all your marketing efforts into acquiring new customers, stop and diverts some of your resources into reselling, upselling, cross-selling to those same customers. In every ways possible – through package inserts, regular mailings, special offers – stay in touch with those customers and get them used to buying from you.”

So, there it is! Remember, we can help you put together the resources and tools to do exactly that. We can help you educate your customers and you can watch the benefits pay offer many-fold.